How to request a change to my access level

Capture is built on a platform of transparency, accountability, security and compliance and
ensures only the right people can see the right information within your agency. With a
principal of least privilege, Capture enforces best practice access guidelines through Role
Based Access Controls to suit a user’s need, while maintaining integrity of agency data. Your
agency will assign your access control level based on your role within the agency however as
your role may change, you can request a different access control level. To request a change
to your access control level using Capture Native Desktop Application, ensure you are logged
in and simply follow these steps:

1. Click on your initials located in the top right-hand corner of the page to open the drop
   down menu.
2. Click on Profile.
3. Using the Requested Access Level drop down menu, select the required access level.
   
4. Click Verify and a pop up screen will appear notifying a One Time Password (OTP) has
   been sent to your mobile.
   Insert photo depiction.
5. Once you receive your OTP via SMS to your registered mobile number. Enter the OTP
   in the One Time Password field and click Submit.
   A pop up field will display at the bottom of the window notifying the User has been
   updated.
   Note: Any Access Level changes will be sent to the Capture Administrators within
   your agency for approval.
   Note: All One Time Passcodes are case sensitive.
   Note: You will need to log out and log back in for any profile updates including Access
   Level changes to take effect.